ROLE DESCRIPTION:   Storage Backup Administrator

CORPORATE INFORMATION

1. Position Level: Band H
2. Salary Range: $34,760.31 – $37,434.18 (Step 1 – 2)
3. Duty Station: Suva
4. Reporting Responsibilities.
5. a) Reports To: Systems Team Lead
6. b) Liaises with: System Administrators, System Engineers
7. c) Subordinates: Nil

POSITION PURPOSE

The purpose of this role is to ensure the operation, availability, stability, and security of the ALL Govnet system backup and storage services hosted at the Fijian Government Datacenter (FG-DC). This is achieved by monitoring, maintaining, supporting, and optimizing all system and network components that make up the backup and storage system. The position will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems investments.

KEY DUTIES

The position will achieve its purpose through the following key duties while working with relevant staff and service providers, in accordance with legislative requirements:

1. Provide support for backup services of all servers in the backup list; and support for storage services to allocate space as and when requested;
2. Provide high-availability of servers during any downtime, using available recovery solutions;
3. Monitor, analyze, evaluate and fine tune system performance, and provide  recommendations (if needed – procurement) to  enhance  overall  service performances;
4. Create required  reports  in  response  to  business  needs  and  assist  in  maintaining documents related to policies, procedures, and associated training plans for Storage & Backup system administration and appropriate use.

KEY PERFORMANCE INDICATORS

Performance will be measured through the following indicators:

1. All backups are carried out and maintained according to the Backup Policy;
2. Storage and hosting resource request are provisioned in a timely manner;
3. Servers, systems and backups are recovered from backups during any incident or disaster in a timely manner;
4. Effective infrastructure support, maintenance, administration and resolutions of any backup and/or storage related issue.
5. All required documentations, recommendations and reports are produced, updated and accessible.

PERSON SPECIFICATION

In addition to Bachelor’s Degree in Information Technology/Computer Science, Net-Centric, or an IT related field from a recognized institution with relevant work experience, the following Knowledge, Experience, Skills and Abilities required to successfully undertake this role are:

Knowledge and Experience

1. At least 2 years work experience in managing and administering a backup and recovery solution for a medium size organization;
2. Experience in managing and administering Storage solution like a SAN or NAS for a medium size organization;
3. Knowledge and Experience in working on a server environment using virtual machine with any hypervisor
4. Knowledge of scripting language such as PowerShell scripts;
5. Extensive experience with  Windows Server operating systems and hardware ;

Skills and Abilities

1. Demonstrate ability to effectively prioritize and execute tasks in a high pressure environment;
2. Has strong interpersonal and oral communication skills
3. Proven analytical and problem solving abilities
4. Skilled at working within a team-oriented, collaborative environment
5. Highly self-motived and pays keen attention to details

Personal Character

Applicants for employment must be of good character, with a background that demonstrates their commitment to the Civil Service Values contained in the Fijian Constitution. Applicants must also be Fijian Citizens, under age 60 years, in sound health and with a clear police record. The selected applicant will be required to provide a medical certificate and police clearance prior to taking up duty.